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RETURNS, EXCHANGE & COMPLAINTS (THE FOLLOWING APPLIES UNLESS OTHERWISE SPECIFIED IN, FOR EXAMPLE, A CAMPAIGN.)
Did it not turn out as you had hoped? Then there is a flexible solution. Of course, you always have a 30-day right of exchange and withdrawal from the time you receive your sleeping bag when you shop with us. Free returns within Sweden if you use the return slip that you received in the package.
Start by clicking on the link and indicate how you need help and we will get back to you within a working day. Thanks for your patience! :)
RETURN SHIPPING COST (The following applies unless otherwise stated in, for example, a campaign.)
Sweden: We are happy to send out a new return slip if needed, today it costs SEK 79. Smiling Monkey does not accept packages sent by cash on delivery.
International: Any refund will at maximum be the amount that you have paid to Smiling Monkey by Sweden. We will not reimburse any tax or duties paid to local governments. Nor will Smiling Monkey by Sweden reimburse shipping costs that are made for the return shipping.
